Do you have a leaky sewer pipe? Do you need a drainage system installed? It can be hard to know what to do in these situations. Chances are, you don’t know much about the specifics of your sewer or drainage system. Maybe you’re in the process of building a new home or business and need to have a new water line set up. There are all sorts of reasons you might need to enlist the services of an excavation company – but how do you decide which one to use? Here are a few things to keep in mind while you’re searching:
How Long Have They Been in Business?
It’s best to choose contractors that have been in operation for a few years. A solid reputation is one of the best ways to ensure that you’re hiring professionals and not scammers. A better-established business is likely to be better equipped to handle challenging projects, and to be highly proficient in smaller ones. If you’re looking to hire an excavating service for a major project, it’s good to know they’ll be able to tackle it.
How Experienced Are They?
Even if a company hasn’t been around for long, their employees may still have extensive experience! Check with your excavating contractor to find out how long their workers have been employed in the excavation business. Likewise, a company could be around for a long time without being specialized in all types of jobs. It’s a good idea to ask about a company’s specializations and see how much experience they have with the type of project you’re planning. Specialization in one area doesn’t guarantee that they’re equipped for others.
Are They Insured?
Make sure that the company carries general liability and worker’s compensation coverage. Many states require this but others don’t. You can check online to make sure your contractor’s company is insured and licensed. This will protect you from scams and from companies that might attempt to pass liability on to you if something goes wrong. Check with the contracting company to find out what sort of coverage they offer.
What Services do They Provide?
Excavation is often necessary before a project begins. For example, it might be required to build a foundation for a house or dig trenches for utilities. Depending on the scale of your project – whether it’s a repair project or a large commercial project – the company you hire will need different levels of skill.
Complex projects might require a combination of skills that not every company has! It’s a good idea to check in before you commit to a contractor. You should make it a priority to hire only the most experienced excavation contractors for a complex job.
What Type of Equipment Will They Use?
A good excavation company should have several different kinds of equipment available. The right equipment helps them complete any number of tasks quickly and efficiently. For example, heavy machinery like bulldozers and backhoes are excellent at digging trenches and removing dirt. Smaller tools are best used for detail work or clean-up after the job is done. These tools can also help save money by reducing the amount of time spent on site. If they have the right tools for the job, they’ll be able to get it done promptly and correctly.
Do They Do Their Own Cleanup?
It might not occur to you to worry about cleanup, but some companies will handle it themselves – and others won’t. If a company offers cleanup after their jobs, they might be worth your time and money. This can not only save you the hassle of cleaning up yourself but also potentially save you money; a major project could impact the area surrounding your property and could cost you extra money to clean up later. Knowing that the contractors will clean up after themselves can give you peace of mind and help you get back to your daily schedule quickly after the project is complete.
Check Customer Reviews
How do past customers view this company? Do their impressions seem largely positive or negative? If they have testimonials on their website, check to see what others have to say about them. It’s also good to see if the company responds to online reviews! If they’re responsive to reviews, whether positive or negative, it’s a sign that they care about doing their best work. It’s good to know your chosen company cares about making things right and learning from criticism. Though of course, if their reviews are overwhelmingly negative, it might be best to look elsewhere.
Quality Customer Service
Perhaps it goes without saying, but it’s also important to keep customer service in mind! If a company is unprofessional on the phone or difficult to work with, you might consider looking elsewhere. You wouldn’t want to be halfway through a job and struggling to deal with an uncommunicative contractor. Knowing that your contractor will keep you in the loop will ensure that you can work together on any unexpected issues, making the project a mutual success.
Evaluate Pricing
It’s important to know how much a company will charge for the job you need prior to beginning any project. Excavation costs can vary depending on several factors including location, size, type, and complexity of your project. It’s best to hire excavation contractors who are familiar with these factors so they can give you a fair quote beforehand. It’s good to ask around at several businesses to make sure you get a good price without compromising on quality.
Call Superior Underground!
At Superior Underground, we take pride in the level of quality we provide. We want to make sure our customers are aware of the entire process of their project; a good customer experience is our goal. We’re professional excavators with over a decade of experience. Whether it’s a simple repair project or something requiring more significant excavation, we’re ready to handle the job. When we can, we use trenchless technology to minimize the impact on your property. We want to make your upcoming project a complete success. Check out our website and give us a call for a quote today!